We consider our claims departments to be the backbone of our company’s services. We have dedicated teams of claims personnel who ensure first-class claim service to our valued clients. They communicate effectively with our customers and solve their problems fully adhering to the policy terms. Fast and fair claim settlement is our service motto.
For enquiries pertaining to non-motor claims, please contact our claims department, Tel: 966-3-865 2200 or email us
Here at Wala’a, we are keen on providing the best possible service for our clients. When it comes to repairing your car, it is our job to be sure that it is in the best hands. Besides agency workshops, you have the option to have your car repaired at workshops that are approved by Wala’a. In doing so, we are ensuring that your car receives the best quality of care. If you choose to repair your car at a workshop that is not approved by Wala’a, you must submit 3 quotations for repair and 1 quotation for parts.
For further enquiries regarding repair options, do not hesitate to contact your claims representative, Tel: 966-3-865 2200 or email us
For additional information, please contact our Head Office, Tel: 966-3-865 2200 or email us
For Locating your Claim center click on the Locate button